Shipping Policy

At Beyond Bower, we aim to provide a seamless and timely delivery experience for all our customers. Please carefully read our shipping policy to understand how we process, handle, and deliver your orders.

Shipping Locations

We currently ship to all locations within Australia. International shipping is available upon request, with rates and delivery times depending on the destination.

Processing Times

All orders are processed within 1-3 business days (Monday to Friday). Orders placed after 3:00 PM AEST or on weekends/public holidays will be processed on the next business day. You will receive a confirmation email once your order has been dispatched.

Domestic Shipping

 • Standard Shipping (Within Australia): 3-7 business days.

• Express Shipping (Within Australia): 1-3 business days.

International Shipping

International shipping times and costs will vary based on the destination country. Estimated delivery times are 7-21 business days depending on customs and local postal services.

Shipping Carriers

We use trusted carriers such as Australia Post, DHL, and FedEx to ensure reliable and prompt delivery. Tracking information will be provided with every order.

Shipping Fees

Shipping fees are calculated based on the weight and dimensions of your order and will be displayed at checkout. Any customs fees, duties, or import taxes are the responsibility of the recipient.

Lost or Delayed Shipments

If your order is delayed or lost, please contact us immediately at infobeyondbower@gmail.com. While we will assist in resolving shipping issues, we are not liable for shipping delays caused by the carrier or customs.

Changes to Shipping Details

Once an order has been dispatched, we are unable to modify the delivery address. Please ensure that your shipping information is accurate before completing your order.

Refunds and Returns

For details on returns and refunds, please refer to our https://beyondbower.com/policies/refund-policy page.

Contact Us

If you have any questions or concerns regarding our shipping policy, feel free to contact us at infobeyondbower@gmail.com